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Water and Sanitation

Transferring the water subscription within the building floor

A technical request to relocate an existing water meter to a new position within the same property or building floor, ensuring continued service and easier access.

Service Description

 This service allows subscribers to request a change in the location of their water meter within their property boundaries. A technical team will inspect the new location to ensure it is technically suitable and capable of accommodating connections without affecting water flow quality. 

Requirements

    • Current water subscription number.
    • Copy of the owner's ID.
    • A simple sketch showing the current and the proposed new location for the meter.


Service Steps

  1. Login: Access your account on the Water Services Portal.
  2. Select Service: Select "Meter Relocation Request" from the services list.
  3. Specify Details: Explain the reasons and indicate the proposed new location for the meter.
  4. Confirm Request: Submit the application to receive an official tracking number.
  5. Technical Inspection: A technician visits the site to approve the new location and perform the relocation.


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